Produce high‑quality written content for digital and print platforms including feature stories, newsletters, announcements, and divisional campaigns.
Conduct research and interviews to create compelling narratives that highlight the Duke student experience.
Draft, edit, and finalize memos, briefs, web content, and executive correspondence on behalf of the Vice Provost/Vice President for Student Affairs.
Ensure all communications reflect Duke’s standards for tone, accuracy, style, and strategic alignment.
Collaborate with divisional leadership and campus partners to craft key messages.
Support crisis, urgent, or issue‑related communications.
Assist with scriptwriting and content planning for Student Affairs video channels.
Support the development of digital graphics, video materials, and visual assets that align with Student Affairs’ brand identity.
Partner with the Student Affairs Communications team on pre‑ and post‑production video work, including writing and editing support.
Help maintain consistency in branding, style, and voice across all materials.
Audit and update web pages to ensure compliance with Duke’s digital standards and divisional messaging.
Participate in editorial planning, proofreading, and design workflows for major publications and campaigns.
Perform additional duties as assigned to support the goals of the division and the university.

Requirements

Bachelor’s degree in Journalism, English, Communications, or a related discipline.
At least five years of professional writing experience with an editorial organization.
Strongly Preferred Exceptional written and verbal communication skills.
Strong organizational abilities and attention to detail.
Strategic, creative, and critical thinking skills.
Customer‑service orientation with the ability to work effectively with students, families, faculty, staff, and vendors.
Experience with marketing analytics and using data to inform content.
Ability to manage multiple projects, adapt to shifting needs, and protect confidential information.
Advanced technical skills, including: Experience with project management tools such as Asana, Airtable, and Miro.
Familiarity with Google Analytics.
Additional Preferred Skills Experience with email and social media marketing tools (Emma, Salesforce, HubSpot, Blueshift, YouTube, Instagram).
WordPress content management.
Proficiency with Canva, Figma, Adobe Creative Cloud, and Microsoft applications.

Benefits

comprehensive and competitive medical and dental care programs
generous retirement benefits
wide array of family-friendly and cultural programs to eligible team members

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

writingeditingscriptwritingcontent planningmarketing analyticsproject managementcontent managementdigital graphics developmentvideo productionproofreading

Soft Skills

written communicationverbal communicationorganizational abilitiesattention to detailstrategic thinkingcreative thinkingcritical thinkingcustomer service orientationadaptabilityconfidentiality