Insurance Specialist
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Durham • North Carolina • United States
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Salary
💰 $18 - $26 per hour
About the role
- perform customer service and communication regarding the Student Health Insurance
- assist in administering the Duke Student Health Insurance and Dental Plans
- coordinate and schedule specialty appointments
- register patients for services in the Student Health Clinic
- assist students with insurance claim rejections and denials
Requirements
- knowledge of basic mathematical, research, and communication principles
- two years of clerical or research experience
- demonstrated experience working with health insurance plans
- prior experience managing or coordinating specialty referrals
- familiarity with healthcare administrative workflows
- preferred: two years or more of customer service-related experience
Benefits
- comprehensive and competitive medical and dental care programs
- generous retirement benefits
- wide array of family-friendly and cultural programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mathematical principlesresearch principleshealth insurance planshealthcare administrative workflows
Soft Skills
customer servicecommunicationcoordinationorganization