Duke Careers

Assistant Director, Marketing and Communications

Duke Careers

full-time

Posted on:

Location Type: Office

Location: Durham • North Carolina • United States

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Salary

💰 $62,694 - $107,633 per year

Job Level

Lead

About the role

  • Lead the intake, prioritization, scoping, and execution of communications projects across Student Affairs alongside the Director of Communications.
  • Own and manage the team’s project management system, establishing best practices for tracking work from request through completion.
  • Develop and manage project timelines, dependencies, and deliverables, proactively identifying risks and adjusting plans as needed.
  • Balance staff and student capacity to ensure timely delivery while maintaining creative quality and production standards.
  • Serve as a primary point of coordination for complex, cross-divisional communications initiatives alongside the Director of Communications.
  • Partner with colleagues across Student Affairs and the University to translate communications needs into clear, actionable project plans.
  • Establish and maintain editorial and communications calendars to support proactive planning for news, campaigns, and events.
  • Advise campus partners on communications strategy, channels, timing, and tools to support effective outreach.
  • Support coordination during time-sensitive or high-impact moments such as major events, emergencies, or divisional announcements.
  • Supervise communications staff and student employees, including workflow planning, coaching, and performance support.
  • Review and provide feedback on communications deliverables to ensure clarity, consistency, accessibility, and alignment with Student Affairs and University brand standards.
  • Ensure consistent processes and standards across communications outputs.
  • Oversee the execution of email communications, including newsletters, ensuring clarity, tone, and alignment with divisional voice and branding.
  • Review and refine content produced by others to ensure quality and consistency.
  • Support in developing visually appealing graphics and content that align with the Student Affairs brand for a variety of topics, including student stories, event campaigns, digestible announcements, and campus life content.
  • Direct and maintain flagship Student Affairs communications channels, including students.duke.edu, social media platforms, and email communications.
  • Ensure regular, coordinated updates across digital platforms including social media, website, and digital flyer system.
  • Monitor analytics and performance data across channels to inform communication strategies and recommend adjustments.
  • Develop and maintain expertise in communications tools used across the division and advise colleagues on best practices.
  • Perform related duties as assigned or required to meet departmental, Division and University goals and objectives, as assigned by their Supervisor, Director, or respective designees.

Requirements

  • Minimum Education Work requires analytical, communication, and organizational skills generally acquired through the completion of a bachelor’s degree program.
  • Minimum Experience Position requires a minimum of four years of professional experience, preferably in marketing, communications, English, education, or a related field.
  • OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
  • Excellent written and verbal communication skills.
  • Strong organizational, planning, and time-management skills.
  • Demonstrated experience leading projects and managing workflows.
  • Advanced technical skills, including experience with project management tools such as Asana, Airtable, or Miro.
  • Experience with Google Analytics and marketing or communications data analysis.
  • Ability to think critically, strategically, and creatively with strong attention to detail.
  • Ability to manage multiple priorities and adapt to changing needs.
  • Experience supervising full-time staff and student employees.
  • Ability to exercise discretion and confidentiality when handling sensitive information.
  • Dedication to providing excellent service to students, faculty, staff, and campus partners.
Benefits
  • comprehensive and competitive medical and dental care programs
  • generous retirement benefits
  • wide array of family-friendly and cultural programs to eligible team members
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcommunications strategydata analysiscontent developmentworkflow managementrisk managementemail communicationsgraphic designanalytics monitoringtime management
Soft Skills
communication skillsorganizational skillsplanning skillsleadershipattention to detailcritical thinkingstrategic thinkingadaptabilitydiscretioncustomer service