Appointment Coordinator
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Mooresville • North Carolina • United States
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Job Level
About the role
- Coordinate and perform a variety of duties associated with appointment scheduling for clinic visits, studies and procedures.
- Review and coordinate appointment requests, determine appropriate services, physician and appropriateness of setting.
- Identify correct patient in Maestro Care, verify patient demographic and insurance data.
- Notify patients of co-payment requirements and outstanding balances.
- Coordinate labs and procedures in accordance with physician preferences.
- Notify patients of testing date, time and location.
Requirements
- Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
- Experience in effectively coordinating multiple tasks or activities.
- Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
Benefits
- Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
- Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
- Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcoordinationorganizational skillscustomer servicemultitasking