Financial Care Counselor – Psychiatry
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Durham • North Carolina • United States
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About the role
- Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies.
- Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services.
- Arrange payment options with the patients and screens patients for government funding sources.
- Analyze insurance coverage and benefits for service to ensure timely.
- Obtain authorizations based on payment insurance plan contracts and guidelines.
- Document billing system.
- Explain bills and provide assistance to visitors and patients.
- Calculate and collect cash payments appropriately for all patients.
- Reconcile daily necessity of third party sponsorship and process patients in accordance with reimbursement.
Requirements
- Two years experience working in hospital service access, clinical service access, physician office or billing and collections.
- An Associate's degree in a healthcare related field and one year of experience working with the public.
- A Bachelor's degree and one year of experience working with the public.
- Knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
Benefits
- DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billingcollectionsinsurance analysispayment processingauthorization managementfinancial liability calculationcash payment collectiondocumentationreconciliation
Soft skills
communicationcustomer serviceinterpersonal skillsproblem-solving
Certifications
Associate's degree in healthcareBachelor's degree