Duke Careers

Project Manager, AI – Automation

Duke Careers

full-time

Posted on:

Location Type: Hybrid

Location: Durham • North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

PMPRPA

About the role

  • Plan, organize, and coordinate a portfolio of AI and automation initiatives across HR/payroll, finance, and business processes.
  • Maintain the project pipeline, drive scoping and requirements gathering, and ensure that active projects are delivered on time, within scope, and with clear communication to partners.
  • Maintain a central portfolio of candidate and active AI/automation projects, including status, priority, owners, and key dates.
  • Design and run lightweight intake and prioritization processes for new project requests from HR, finance, and other business units; track 5+ concurrent projects across discovery, design, implementation, and evaluation.
  • Develop and maintain formal project plans with timelines, milestones, testing phases, and implementation steps; coordinate kick-offs, define scope and objectives, and clarify success criteria.
  • Monitor progress against plan; identify and escalate risks, issues, and scope changes; propose adjustments to keep projects on track; support end-to-end execution from proof-of-concept through deployment and post-implementation review.
  • Schedule, prepare, and facilitate project meetings and working groups (agendas, notes, action items); maintain clear, consistent communication so stakeholders always know status, decisions, and next steps.

Requirements

  • Bachelor’s degree in business, information systems, public administration, or a related field; or an equivalent combination of relevant education and/or experience.
  • Four or more years of progressively responsible experience managing projects or complex initiatives in a professional setting.
  • Demonstrated experience creating and maintaining project plans and timelines; coordinating work across multiple stakeholder groups; leading meetings, documenting decisions, and following up on action items.
  • Experience working on projects related to operations, IT systems, data, or process improvement.
  • Experience in a higher education or similarly complex, decentralized organization.
  • Exposure to AI, automation, analytics, or workflow tools (e.g., RPA, chatbots, low-code/no-code platforms, or enterprise AI tools).
  • Experience mapping workflows and supporting end-to-end IT or process transformation projects.
  • Project management certification (e.g., PMP, CAPM, Scrum Master) or formal training (preferred but not required).
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementrequirements gatheringproject planningworkflow mappingprocess improvementAIautomationanalyticsdata managementstakeholder coordination
Soft skills
communicationorganizationleadershipproblem-solvingfacilitationrisk managementtime managementcollaborationdecision-makingadaptability
Certifications
PMPCAPMScrum Master