Nurse Manager
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Durham • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide leadership, oversight, and accountability for all clinic practice in the assigned ambulatory clinic(s), ensuring evidence-based standards of care.
- Partner with operational leaders to align staffing models, workflows, and clinical processes that optimize patient flow, access, and quality outcomes.
- Supervise and evaluate all clinic staff, including administrative, nurses, medical assistants, and other licensed/unlicensed personnel; ensure competency, performance, and professional development.
- Monitor and ensure compliance with all regulatory, accreditation, and infection prevention standards.
- Collaborate with physician and APP leaders to support clinical care delivery, patient safety initiatives, and service recovery.
- Participate in the development and monitoring of clinic budgets, including labor and supply costs; identify cost-containment opportunities.
- Lead quality improvement and population health initiatives, using data to track progress and implement corrective actions as needed.
- Support onboarding, orientation, and training for new administrative staff, and ensure ongoing development for existing team members.
- Serve as a resource and liaison for patients, staff, and providers regarding nursing and operational concerns, escalating as appropriate to Practice Administrator or Ambulatory Operations Director.
Requirements
- Bachelor's degree in nursing (BSN) required
- Master's degree in nursing or related field preferred
- Minimum of three years of nursing experience with at least one year of leadership experience required
- Experience in ambulatory or outpatient clinic operations preferred
- Current RN licensure in the state of NC or compact state
- BLS certification required; additional certifications may be required based on specialty.
Benefits
- Relocation Assistance (based on eligibility)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
nursingleadershipclinical processesquality improvementpopulation healthbudget managementstaff supervisioncompliance monitoringdata analysisinfection prevention
Soft skills
communicationcollaborationaccountabilityperformance evaluationprofessional developmentresource managementproblem-solvingteam developmentpatient safetyservice recovery
Certifications
RN licensureBLS certification