Duke Careers

Application Analyst III, Clinic Acquisitions

Duke Careers

full-time

Posted on:

Location Type: Office

Location: Durham • North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ServiceNow

About the role

  • Coordinate and manage all components associated with Duke Health growth and expansion
  • Provide an onsite presence and act as a SME to ensure comprehensive discovery and readiness processes to prepare new clinics for the transition to Maestro Care
  • Regularly engage with clinic leadership and end-users to manage issues and provide training tips and optimization suggestions
  • Lead new Clinic Acquisitions and Community Connect preparation activities
  • Coordinate install and/or access to Duke network
  • Provide user information for class registration

Requirements

  • BA/BS or equivalent experience
  • Epic certification/proficiency or other relevant clinical or revenue cycle professional or educational certification (such as MBA, CPC, etc.)
  • Five to nine years of progressive healthcare IT experience including five years of operational and/or technical design and/or management of healthcare IT solutions (incl. Project/Portfolio Management or oversite)
  • Knowledge and experience with health care information systems (operational & technical)
  • High degree of competency with learning and interpreting IT systems
  • Demonstrated written, verbal and follow-up skills.
  • Strong computer skills required; experience with Microsoft Office Suite, Project Management essentials, ServiceNow, Maestro Care
  • Strong problem-solving and customer service skills.
Benefits
  • Professional development
  • Health insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
healthcare IT experienceoperational designtechnical designproject managementportfolio managementhealth care information systemsIT systems interpretation
Soft skills
written communicationverbal communicationfollow-up skillsproblem-solvingcustomer service
Certifications
Epic certificationMBACPC