Financial Care Counselor
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Raleigh • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Accurately complete patient accounts based on departmental protocol
- Ensure all insurance requirements are met prior to patients' arrival
- Arrange payment options with patients
- Analyze insurance coverage and benefits for service to ensure timely reimbursement
- Admit, register, and pre-register patients with accurate patient demographic and financial data
- Resolve insurance claim rejections/denials and remedy expediently
- Calculate and collect cash payments appropriately for all patients
- Reconcile daily cash deposit
- Explain bills according to PRMO credit and collection policies
- Obtain authorizations based on insurance plan contracts and guidelines
Requirements
- Knowledge of basic grammar and mathematical principles
- 2 years’ experience in hospital service access, clinical service access, physician office or billing and collections
- Associate's degree in a healthcare related field and one year of experience working with the public
- Bachelor's degree and one year of experience working with the public
Benefits
- None specified 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient accounts managementinsurance analysispayment arrangementcash payment collectionclaims resolutiondemographic data entryfinancial data managementreconciliationbilling explanationauthorization procurement
Soft skills
communicationcustomer serviceproblem-solvingattention to detailorganizational skills
Certifications
Associate's degree in healthcareBachelor's degree