Financial Care Counselor – Orthopaedics
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Wake Forest • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies.
- Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services.
- Arrange payment options with the patients and screens patients for government funding sources.
- Analyze insurance coverage and benefits for service to ensure timely.
- Obtain authorizations based payment on insurance plan contracts and guidelines.
- Explain bills provides assistance to visitors and patients.
- Calculate and according to PRMO credit and collection policies.
- Implement appropriate collect cash payments appropriately for all patients.
- Reconcile daily necessity of third party sponsorship and process patients in accordance reimbursement.
- Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment.
Requirements
- Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
- Two years experience working in hospital service access, clinical service access, physician office or billing and collections.
- An Associate's degree in a healthcare related field and one year of experience working with the public.
- A Bachelor's degree and one year of experience working with the public.
Benefits
- DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient account managementinsurance analysisauthorization processingbilling and collectionsfinancial liability assessmentpayment arrangementreconciliationmathematical principlesregulatory compliancegovernment funding sources
Soft skills
communicationcustomer serviceproblem-solvingattention to detailinterpersonal skillsorganizational skillsanalytical skillsresearch skillstime managementadaptability
Certifications
Associate's degree in healthcareBachelor's degree