Manager

• Provide leadership, oversight, and accountability for all clinic practice in the assigned ambulatory clinic(s), ensuring evidence-based standards of care.
• Partner with operational leaders to align staffing models, workflows, and clinical processes that optimize patient flow, access, and quality outcomes.
• Supervise and evaluate all clinic staff, including administrative, nurses, medical assistants, and other licensed/unlicensed personnel; ensure competency, performance, and professional development.
• Monitor and ensure compliance with all regulatory, accreditation, and infection prevention standards.
• Collaborate with physician and APP leaders to support clinical care delivery, patient safety initiatives, and service recovery.
• Participate in the development and monitoring of clinic budgets, including labor and supply costs; identify cost-containment opportunities.
• Lead quality improvement and population health initiatives, using data to track progress and implement corrective actions as needed.
• Support onboarding, orientation, and training for new administrative staff, and ensure ongoing development for existing team members.
• Serve as a resource and liaison for patients, staff, and providers regarding nursing and operational concerns, escalating as appropriate to Practice Administrator or Ambulatory Operations Director.

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