Counselor

• Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies
• Ensure all insurance requirements are met prior to patients' arrival
• Inform patients of their financial liability prior to arrival for services
• Arrange payment options with the patients and screens patients for government funding sources
• Analyze insurance coverage and benefits for service to ensure timely authorization
• Document billing systems and explain billing to patients
• Resolve insurance claim rejections/denials expeditiously
• Support patients in arranging financial counseling

Financial Care Counselor – Ancillary Service Access

Financial Care Counselor

Financial Care Counselor – Cancer Center