Manager

• Manage a team of program managers (contract drafters) and oversee clinician contract operations for DHIP, supporting all contracting workflows.
• Monitor trends and assist in improvement of services by analyzing operating procedures and recommending efficient solutions.
• Plan and schedule work for the team, ensuring proper distribution of assignments and adequate manning, space, and facilities for subsequent performance of duties.
• Prepare operational reports and analyses for leadership setting forth progress, adverse trends and appropriate recommendations or conclusions, predicting trends to inform business development, facility, and technology planning.
• Assist DUHS entities and staff in analyzing, interpreting, and presenting data and information to internal and external parties.
• Support organization's efforts to maintain compliance with regulations and legal standards.
• Monitor compliance through formal and informal processes and partnership with relevant legal teams.
• Take corrective action in situations requiring immediate intervention, including interpretation of policy, work rules, and quality issues.
• Investigate escalations from customers and implement appropriate course of action.
• Provide leadership support to Clinical Departments and community practices on issues regarding contract and compensation management in partnership with leadership as appropriate.
• Manage the design and implementation of contract management system, databases, and electronic files in an organized manner.

Manager, Clinician Contract Services

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