Nurse Manager – Operations, Special Care Nursery
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Durham • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and supervise functions of assigned patient care area on a 24-hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
- Participate in the development of the clinical areas' strategic and operational plans
- Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative).
- Openly support and consistently communicate mission of the unit/department and the organization.
- Serve as the collective voice for unit(s) staff to communicate with administration.
- Serve as the staff and patient advocate to ensure optimal patient care.
- Interface with patients and families to ensure that care is consistent with their expectations.
- Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond (based on the clinical setting).
- Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process.
- Serve as a change agent to facilitate communication and transition that supports the mission of the organization.
- Ensure a unit-based work force that is diverse and cognizant of the value diversity brings to the workplace.
- Assure coordination/participation of unit based staff on department and organization wide councils/committees.
- Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis.
- Ensure compliance with clinical patient care standards and established policies and procedures.
- Maintain clinical competencies for assigned clinical area and provides bedside care as needed.
- Assess/coach and evaluate staff level of practice.
- Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.
- Maintain required unit records, reports and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environmental and infection control.
- Communicate requirements to staff, and hold staff accountable to established requirements.
- Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency.
- Coordinate QC/PI activities with appropriate staff.
- Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
- Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities; overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies.
- Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery.
- Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.
- Collaborate with the Director of Clinical Operations to determine fiscal requirements of assigned unit(s), and prepare budgetary recommendations.
- Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service.
- Develop action plans in conjunction with the Director of Clinical Operations to ensure budget and resource efficiency, and satisfaction with patient care delivery.
- Perform other related duties incidental to the work described herein.
Requirements
- Bachelor's degree in Nursing is required
- Master's degree in Nursing strongly preferred
- Three years of nursing experience is required
- Must have current or compact RN licensure in the state of North Carolina
- BCLS certification required.
- Preferred experience managing in Special Care Nursery services and NRP (Neonatal Resuscitation Program) certification preferred.
Benefits
- Relocation Assistance (based on eligibility)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient careclinical competenciesnursing processoperational efficiencyquality controlperformance appraisalsresource managementbudget preparationclinical standardsinfection control
Soft skills
leadershipcommunicationmentoringadvocacycollaborationchange managementstaff developmentorganizational skillsproblem-solvingdiversity awareness
Certifications
RN licensureBCLS certificationNRP certification