Risk

• supports the administration of institutional risk and insurance functions by coordinating operational activities, managing insurance coverage processes, and providing technical guidance across departments
• oversees implementation of core risk initiatives and manages insurance data, applications, and vendor relationships
• administers the day-to-day functions of the University’s insurance programs, including maintenance of coverage schedules, policy documentation, renewal submissions, and certificate issuance
• collects, reviews, and interprets exposure data from Duke University and Duke University Health System to support underwriting activities and insurance procurement
• coordinates application submissions, policy endorsements, and renewal requests with insurance brokers and underwriters
• recommends insurance program structures and limits based on data analysis and exposure trends
• manages broker, carrier, and vendor performance for accuracy, responsiveness, and service quality
• oversees assigned property, liability, and auto claims processes, including information gathering, documentation, and authority-based resolution
• develops and presents loss trend reports, funding models, and incident summaries
• assists the Sr. Assoc. Dir. in the implementation of departmental projects related to insurance operations, vendor transitions, and coverage evaluations
• provides guidance on insurance-related contract terms and procurement requirements
• conducts reviews of contract language and insurance exhibits for risk implications
• delivers risk-related education and training to departmental stakeholders
• supervises assigned staff and coordinates daily workflows, training, and performance monitoring in support of insurance operations

Assistant Director – Corporate Risk Management

Risk Engineer

Risk Director, Personal Investor – Sales and Client Management

Senior Director of Risk

Bank IT Governance Lead

Risk Automation and Intelligence Lead