Partnerships Operations Executive

Duffel

Partnerships Operations Executive responsible for supplier performance reporting and operational coordination at Duffel, a travel technology company. Ensuring strong operational flow and relationship management with airlines and partners.

Posted 4/24/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Reporting & Visibility: Owning recurring supplier performance reporting across airlines, hotels, and other travel partners.
Commercial Tracking: Monitoring commission structures, incentives, and contractual mechanics to ensure internal accuracy.
Operational Coordination: Supporting tasks such as coordinating GDS commission loads and uploading agreements.
Relationship Management: Acting as the day-to-day contact for suppliers and managing inbound partnership requests.
Process Improvement: Continuously improving internal documentation and reporting frameworks within the Partnerships team.

Requirements

What you’ll need

Experience: 2–4 years in travel partnerships, commercial operations, or airline account management.
Industry Knowledge: A solid understanding of airline distribution models (GDS and NDC) is highly valuable.
Data Literacy: Comfort working with performance data, commercial reporting, and commission structures.
Operational Excellence: Exceptional attention to detail and a proactive mindset for handling both strategic context and operational follow-through.
Communication: Confidence communicating with external partners and internal stakeholders in a fast-growth or startup environment.

Benefits

Comp & perks

Duffel Travel Allowance: We subsidise your wanderlust.
Work From Anywhere (60 days): Your office, your rules.
Sabbaticals: Long-term loyalty, long-term breaks.
Flexible Bank Holidays: Swap holidays to suit your schedule.
Study Days: Get paid to learn.
Volunteering Day: One day a year to save the world.
Electric Car & Cycle Schemes: Eco-friendly rides, tax-free prices.
Family Leave (maternity, paternity and adoption): Big support for life’s biggest moments, 26 weeks fully paid.
Pensions & Loans: Future-proofing and interest-free commuting.
Eye Tests: Keeping your vision (and your style) sharp.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data literacycommercial reportingcommission structuresGDSNDC

Soft Skills

attention to detailproactive mindsetcommunicationrelationship management