Director, User Insights

DuckDuckGo

Director of User Insights at DuckDuckGo driving user research to shape product decisions for a privacy-focused tech company.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesLead💰 $243,800 per yearWebsite

About the role

Key responsibilities & impact

Lead User Insights team, turning user behavior into actionable product decisions
Collaborate across qualitative and quantitative research methods
Design research systems to inform product decisions ahead of roadmap commitments
Conduct longitudinal studies to inform onboarding and messaging strategies
Consolidate research findings into decision-ready briefs for cross-functional teams

Requirements

What you’ll need

15+ years of professional experience, including 4+ years in senior leadership roles in user insights/research
Deep practitioner-level command of quantitative and qualitative methods
Able to create measurement approaches from first principles
Experience in consumer-facing tech company with a substantial US user base
Background in environments with daily sequenced A/B experiments
Track record of developing researchers with measurable improvement
Comfort representing research strategy to senior leadership in terms of business outcomes
Experience in resource-constrained organizations

Benefits

Comp & perks

Eligibility for company-sponsored health benefits limited to US-based team members
Paid parental leave
Office setup
Co-working allowances

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quantitative research methodsqualitative research methodsA/B testingmeasurement approacheslongitudinal studiesuser behavior analysisproduct decision-makingresearch systems designdata analysisuser insights

Soft Skills

leadershipcollaborationcommunicationstrategic thinkingmentorshipdecision-makingproblem-solvingadaptabilitypresentation skillscross-functional teamwork