Duck Creek Technologies

Principal Product Manager, Underwriting

Duck Creek Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $171,900 - $245,500 per year

Job Level

Lead

About the role

  • Define and own the product strategy and roadmap for Duck Creek’s underwriting domain, including workflows, decision support, and automation capabilities.
  • Act as the general manager for your product, owning strategy, execution, and financial outcomes.
  • Translate insurer underwriting practices, risk appetite, and regulatory considerations into clear, prioritized product capabilities and outcomes.
  • Provide product leadership for underwriting workbench experiences that support underwriter productivity, decision quality, and throughput.
  • Lead structured product discovery to frame complex underwriting and risk-selection problems in partnership with customers and internal stakeholders.
  • Serve as the primary product steward for the underwriter persona, ensuring workflows reflect real-world decision contexts and operational constraints.
  • Provide product leadership for application-level decision-support and AI-enabled capabilities that augment underwriter judgment within defined controls.
  • Partner with data science and analytics teams to integrate models, scores, and insights into underwriting workflows in an explainable and trusted manner.
  • Translate underwriting guidelines, rules, and authority structures into configurable, scalable product capabilities, balancing automation and human oversight.
  • Guide adoption of straight-through processing while ensuring transparency, exception handling, and appropriate escalation paths.
  • Ensure underwriting workflows and recommendations are auditable, compliant, and aligned with internal and external governance requirements.
  • Partner with Engineering and Architecture to ensure underwriting capabilities are technically sound, scalable, and aligned with platform standards.
  • Collaborate with Product Marketing, Sales, and Professional Services to support value articulation, enablement, and consistent product positioning.

Requirements

  • Bachelor’s or Master’s Degree and/or equivalent experience relevant to functional area
  • 8–12 years of experience in product management within SaaS or enterprise software environments
  • Demonstrated experience owning complex workflow – or decision-centric product domains
  • Deep understanding of P&C commercial lines underwriting, including underwriting workflows, risk selection practices, and regulatory and compliance considerations; hands-on experience with underwriting systems preferred
  • Experience delivering configurable, decision-centric platforms, including rules-driven and AI-enabled or model-informed workflows, and translating customer needs, regulatory constraints, and analytical outputs into governed product decisions.
  • Strong product management fundamentals, including the ability to decompose complex underwriting problems into structured product capabilities, prioritize initiatives using value-, risk-, and effort-based trade-offs, and operate effectively within agile, iterative delivery models.
  • Proven ability to partner cross-functionally with engineering, data, architecture, and business leaders, communicating clearly across technical and non-technical audiences.
  • Demonstrated judgment and autonomy in operating within defined strategic direction and governance frameworks, proactively identifying and surfacing risks, trade-offs, and dependencies with clear recommendations.
  • Strong execution discipline, including organizational rigor, professional documentation and decision rationale, accountability for commitments and outcomes, and the ability to manage ambiguity and shifting priorities in complex environments.
Benefits
  • Flexible work environment
  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan with match (6% employer match up to $12,000 annually)
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Paid holidays, vacation, and volunteer time
  • Employee Assistance Program (EAP)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementworkflow managementdecision supportAI-enabled capabilitiesconfigurable platformsrisk selectionunderwriting systemsagile methodologiesSaaSenterprise software
Soft Skills
cross-functional collaborationcommunicationjudgmentautonomyorganizational skillsexecution disciplineproblem decompositionprioritizationaccountabilityadaptability
Certifications
Bachelor’s DegreeMaster’s Degree