Vice President, Professional Services – P/C Insurance
Duck Creek Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • South Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Responsible for leading a group of teams to deliver project(s) for customers
- Expertise within the Professional Services practice
- Work across multiple complex projects simultaneously
- Provide leadership and direction to direct reports and their subordinates
- Develop staff members through coaching that retains top talent
- Collaborate with Sales Directors and Solution Architects to propose and sell Professional Services to new Duck Creek customers
- Generate additional Professional Services revenue at existing customers
- Build and maintain customer relationships
- Monitor project progress for on-time, on-budget delivery of projects across assigned portfolio of accounts
- Develops and contributes to the overall Professional Services’ Strategy and Vision
- Create an environment that rewards the behaviors that best serve customers
Requirements
- Bachelor’s degree required
- Minimum of 15 years of professional experience
- At least 8-10 years working in leadership within a Professional Service environment is highly preferred
- A working knowledge of P&C Insurance and SaaS implementations is preferred
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget
- Experience leading a portfolio of work >= $25M USD annually
- Experience leading, motivating and managing various project team sizes, including internal and external resources
- Superior leadership, communication and interpersonal skills
- Entrepreneurial orientation with a bias for action
- Strategically minded, with ability to identify areas for business improvement and growth
- Proven track record of delivering high-impact results to meet customers’ needs
- Demonstrated experience managing multiple customers simultaneously
- Strong experience in customer expectations management and scope management
- Exceptional organizational skills
- Work authorization: Must be legally authorized to work in the country of the job location
Benefits
- Flexible-First employer
- Empower employees with the choice to work from an office, from home, or on a hybrid schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&C InsuranceSaaS implementationsproject managementportfolio managementbudget managementcustomer relationship managementbusiness improvementscope managementleadership in Professional Services
Soft skills
leadershipcommunicationinterpersonal skillsorganizational skillscoachingstrategic thinkingentrepreneurial orientationcustomer expectations managementmotivating teams
Certifications
Bachelor’s degree