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D

Pre-Sales Assistant, SDR

Duarte & Dahlke Servicos Administrativos

Sales Assistant converting WhatsApp contacts into qualified leads for a travel company. Responsible for understanding client needs and proposing solutions before passing to sales closers.

Posted 7/27/2026full-timeRemote • BrasilMid-LevelSenior💰 R$2,150 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales and customer engagement, effectively identifying and addressing customer needs while presenting tailored solutions. Proficient in utilizing CRM systems to record insights and facilitate seamless handoffs in the sales process.

Highest-signal resume keywords
Consultative SalesCustomer Needs AssessmentCommercial Proposal PreparationCRM ProficiencyPre-sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SalesPre-salesCommercial Customer ServiceCustomer ServiceProposal Development
Soft Skills
Active ListeningCommunicationEngagement
Tools & Technologies
CRM
Industry Keywords
Value PropositionLead QualificationSales Process

About the role

Key responsibilities & impact
  • Handle the initial commercial contact with leads received via WhatsApp.
  • Conduct a consultative sales conversation guided by the company's objectives and the defined process stages.
  • Understand and validate the customer's needs, pain points, desires, and expectations.
  • Present the company's value proposition.
  • Select, from standardized options, the package that best fits the customer's profile and needs.
  • Prepare and send the commercial proposal, emphasizing the value of the proposed solution.
  • Qualify the opportunity and hand it off to the closer with the necessary information to continue the engagement.
  • Accurately record objective information and relevant insights from the conversation in the CRM.

Requirements

What you’ll need
  • Previous experience in Sales
  • Previous experience in Pre-sales
  • Previous experience in commercial customer service
  • Previous experience in customer service with active conversational engagement

Benefits

Comp & perks
  • Meal allowance
  • Sports incentive