Solution Architect – SaaS

DTN

Solution Architect (SaaS) driving customer-focused technical adoption and business transformation. Collaborating with stakeholders to deliver scalable solutions and optimize processes.

Posted 5/13/2026full-timeRemote • Minnesota, New York, Texas • 🇺🇸 United StatesSeniorLead💰 $85,000 - $113,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudETLMicroservices

About the role

Key responsibilities & impact

Lead discovery sessions with executive, operational, commercial, and technical stakeholders to identify business challenges and transformation goals
Serve as a technical authority during pre-sales and post-sales engagements, including delivery planning, estimation, SoW development, and contracting
Guide customers through process and organizational changes required for successful solution adoption
Build trusted relationships with senior customer stakeholders through consultative guidance and coaching
Translate business objectives and technical requirements into scalable solution blueprints, integration strategies, configurations, and data migration approaches
Support configuration and implementation activities to meet complex business requirements
Partner with Sales, Customer Success, Product, and Implementation teams to deliver successful customer outcomes
Provide implementation best practices, knowledge transfer, and adoption guidance
Capture customer feedback and lessons learned to improve implementation methodologies and playbooks
Advocate for customer priorities internally to help influence DTN’s roadmap and service approach
Mentor junior team members on solution architecture and delivery best practices

Requirements

What you’ll need

7+ years of experience in B2B SaaS solution architecture, solution engineering, implementation, onboarding, or consulting roles
Strong customer-facing experience leading complex technology and business transformation initiatives
Experience leading customers through the full project lifecycle, from discovery through implementation and value realization
Strong consultative, facilitation, and relationship-building skills with executive and operational stakeholders
Proven ability to manage multiple complex projects and stakeholder groups simultaneously
Experience with integration approaches, APIs, data-driven workflows, and enterprise system architecture
Deep understanding of cloud architecture platforms such as AWS or Azure
Knowledge of RESTful APIs, authentication protocols (OAuth, SAML, SSO), and integration patterns
Experience with data modeling, ETL processes, and database technologies
Understanding of microservices architecture and modern development practices
Knowledge of security and compliance best practices including SOC 2 and GDPR
Bachelor’s degree in Business, Information Systems, or related field required; advanced degree preferred

Benefits

Comp & perks

Competitive Salary
Unlimited PTO
Flexible working hours
Remote work model (position dependent)
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaS solution architecturesolution engineeringimplementationonboardingconsultingintegration approachesAPIsdata modelingETL processesmicroservices architecture

Soft Skills

customer-facing experienceconsultative skillsfacilitation skillsrelationship-building skillsproject managementmentoringstakeholder managementcommunicationcoachingfeedback capture