Product Manager, AI-based Service and Advisory Solutions for Branches

DSV-Gruppe

Product Manager developing AI-based service solutions for 350 Sparkassen branches in Germany. Responsible for marketing solutions and monitoring portfolio revenue and budgets.

Posted 7/2/2026full-timeDüsseldorf • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing AI-based service solutions and managing project portfolios, with a strong focus on customer service and advisory roles. Proficient in utilizing KPIs for performance measurement and stakeholder reporting.

Highest-signal resume keywords

AI-Based Service DevelopmentPortfolio ManagementKPI MeasurementCustomer Service OrientationDegree in Business or Computer Science

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

IndependentCommittedResponsibleMotivatedReliable

Tools & Technologies

MS OfficeWeb Applications

Industry Keywords

SparkassenAdvisory SolutionsCustomer ServiceChatbotsStakeholder Reporting

About the role

Key responsibilities & impact

Own the development of AI-based service and advisory solutions for the branches of 350 Sparkassen in Germany
Market the solutions within the Sparkassen-Finanzgruppe and regularly inform Sparkassen and associations about development progress and updates, e.g., via newsletter or industry conferences
Monitor and manage portfolio revenues and budgets
Gather input for further development of our portfolio from Sparkassen, evaluate it within a roadmap, and follow up on prioritized items
Measure solution usage using appropriate KPIs, report these regularly to stakeholders, and continuously improve them

Requirements

What you’ll need

Degree in Business, Computer Science, Media, or a comparable qualification
Interest in AI, chatbots, customer service and advisory, and technically inclined
Proficient in MS Office and common web applications
Independent, committed, and responsible
Motivated, reliable, and customer-oriented

Benefits

Comp & perks

High impact: our products are used by over 50 million Sparkassen customers
A modern workplace at one of our locations
Attractive options for mobile/remote work
Flexible working hours in full-time (39 hours) or part-time
Attractive compensation, capital-forming benefits (VWL)/retirement plans, and various employee discounts
Subsidy for commuter ticket (job ticket)
30 days of vacation + 2 company holidays (Dec 24 and Dec 31)
Numerous professional development and training opportunities
An inspiring work atmosphere, casual dress code, and friendly colleagues
A trusting environment within a warm team and flat hierarchies