dsm-firmenich

Senior Sales Account Coordinator

dsm-firmenich

full-time

Posted on:

Location Type: Office

Location: 🇩🇪 Germany

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Job Level

Senior

About the role

  • Manage day to day client requests, including sampling and documentation; assist in scheduling client meetings and preparing client presentations
  • Update customer portals for specific customers & distributors
  • Check on-going projects, create follow-up Action Reports, and follow up project progress
  • Generate pricing requests and prepare offers for customers
  • Add customer master data in SAP & other systems

Requirements

  • A bachelor’s degree in business, administration, or a related field (or equivalent work experience)
  • Experience in sales support, administration, or customer service, preferably in the Pharma or B2B segment
  • Proficiency in tools like SAP, CRM systems, and Microsoft Office Suite
  • Strong organizational and multitasking skills with attention to detail and accuracy
  • Excellent communication skills, both written and spoken, in English (other languages are a plus)
  • A proactive, customer-focused mindset with the ability to handle tasks independently and collaboratively
Benefits
  • A firm belief that working together with our customers is the key to achieving great things
  • A culture that prioritizes safety and well-being, both physically and mentally
  • The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
  • A flexible work environment that empowers people to take accountability for their work and own the outcome
  • An eagerness to be one team and learn from each other to bring progress to life and create a better future
  • Barrier-free communities where every employee is equally valued and respected – regardless of their background, beliefs, or identity

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales supportadministrationcustomer serviceproject managementdata entrypricing requestsdocumentation
Soft skills
organizational skillsmultitaskingattention to detailcommunication skillscustomer-focused mindsetproactive
Certifications
bachelor’s degree in businessbachelor’s degree in administrationrelated field degree