dsm-firmenich

Senior Sales Account Coordinator, RCB SEAJK, P&B

dsm-firmenich

full-time

Posted on:

Location Type: Office

Location: Taguig • 🇵🇭 Philippines

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Job Level

Senior

About the role

  • Support the perfumery business and organization by coordinating commercial activities related to account/customer and project management to grow the perfumery business related to both brief to adoption and order to payment processes.
  • Coordinate forecast with both account manager and customer; sends forecast to CX
  • Prepare customer order plan based on forecast and push for purchase order from customer with the support of account manager
  • Enter and update price files, including CMIR through list price management (LPM)
  • Ensure efficient order management and account receivables by monitoring customer orders and ensuring smooth information flow with customers, commercial, customer experience (CX), quality, logistics, and account receivable teams
  • Visit client as necessary to support building strong relationships, especially with purchasing and planners of customers to drive forecast and secure purchase orders.
  • Arrange logistics requirements needed for commercial activities such as but not limited to transportation, hotels, meals, presentation materials
  • Confirm and check CEPOK data to CX
  • Support account receivable management by following up payment from customers
  • Manage credit limit requests
  • Manages SRM and purchase order to our vendors, including vendor coordination
  • Manages contract creation and related information in ContractUS
  • Prepares weekly sales report
  • Ensure smooth and strong project coordination across all departments by working closely with Sales, FDM's, technical, sampling, marketing, application labs, perfumery, customer service, and customers
  • Support commercial team by updating projects in Atlas when Account Managers are away
  • Request and facilitate customer base and oil and applied samples to and from the Philippines for purposes of customer submissions, stability testing, regulatory related replacement, and other project-related activities
  • Request technical documents and send to customer; raise regulatory checks
  • Raise and update Supply Chain Notice (SCN)
  • Manage discontinuation and replacement of fragrance codes in SAP
  • Ensure that necessary safety and technical documentation, presentations, and any other client documentation meets the brief requirements, and is submitted on time
  • Close projects in Atlas (Atlas clean-up)

Requirements

  • 3-5 years of commercial assistant experience (preferred).
  • In depth knowledge and usage of sales working processes and rules
  • Good understanding of the business and of the sales mission and roles
  • Ability to develop and maintain good working relationship with clients (mainly back office)
  • Computer literacy to master dsm-firmenich systems & tools: SAP, Sharepoint (and if delegated, pricing tool, demand planning, budget, LE)
  • Team player, able to work with many different functions and people.
  • Organization and rigor
  • Business Proficient in English is required to work with internal and external stakeholder
Benefits
  • Unique career paths across health, nutrition and beauty – explore what drives you and get the support to make it happen.
  • A chance to impact millions of consumers every day – sustainability embedded in all we do.
  • A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
  • Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
  • A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
  • A community where your voice matters – it is essential to serve our customers well.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order managementaccount managementproject managementforecastingprice file managementcontract creationsales reportingsupply chain managementregulatory compliancecustomer relationship management
Soft skills
relationship buildingteam collaborationorganizationcommunicationattention to detailproblem-solvingadaptabilitycustomer servicerigorinterpersonal skills