Manager

• Responsible for planning, coordinating, and executing service transitions.
• Creating and executing detailed transition plans outlining tasks, timelines, milestones, and resource requirements.
• Collaborating closely with project teams and cross-functional departments.
• Leading transition of services between BP/GES and GES/BPO.
• Overseeing hand-over upon completion of the implementation project
• Managing escalations and effectively utilizing higher management in resolving challenging problems.

Transition Manager

Manager / Senior Manager, Process Excellence

Associate Manager, Database Development – PostgreSQL, Oracle