DSI

Bilingual Fiber and Video Training Specialist

DSI

full-time

Posted on:

Location Type: Hybrid

Location: Richardson • Texas • United States

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About the role

  • Deliver sales training presentations for door-to-door and call center reps
  • Create and translate training materials and sales-oriented one sheets
  • Become a subject matter expert and stay current on changing offers, products, and services, and master order entry systems and processes
  • Develop audience-driven content and presentations, primarily using PowerPoint, optimized for virtual or in person delivery
  • Ensure attention to detail in content creation and language nuance
  • Create engaging, well-formatted, and learning online and live virtual content
  • Communicate clearly and dynamically to all employee levels, from entry-level agents to C-level executives

Requirements

  • Preferred - Bachelor’s degree from an accredited institution in a related field (ex. Communications, English, Theater/Performance Arts, Business, or Marketing)
  • Internet (fiber, broadband) knowledge
  • Equal competency in both English and Spanish writing/speaking skills for business audiences
  • Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or sales training experience
  • Bilingual in both verbal and written forms of communication in English and Spanish
  • Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)
  • Preferred: Adobe Creative Suite experience preferred, but not required.
  • Neat, professional appearance, and outgoing demeanor
  • Must have a dependable vehicle with valid vehicle insurance, a valid driver’s license, and a good driving record
  • Must be available for multi-day, overnight travel (est. 1-3x/quarter)
  • Valid passport
  • Employees must be able to cover their non-airfare travel expenses prior to reimbursement (expenses are processed weekly once submitted)
Benefits
  • Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
presentation developmentcurriculum developmentbilingual communicationsales trainingcontent creationorder entry systemsA/V setup and troubleshootingMicrosoft Office SuiteAdobe Creative Suiteweb conferencing
Soft Skills
attention to detailclear communicationdynamic presentation skillsprofessional appearanceoutgoing demeanor
Certifications
Bachelor’s degreevalid driver’s licensevalid passport