Enterprise Account Director

Dscout

Enterprise Account Director driving new business and expanding relationships for Dscout, a leading UX research platform. Building trusted partnerships and influencing strategic roadmaps with innovative companies.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SaaS salescomplex sales cyclesnew business acquisitionaccount managementconsultative salesstrategic planningnegotiationclient relationship managementrenewal process managementmarket intelligence

Soft Skills

communicationexecutive presenceclient-first mindsetadaptabilityentrepreneurial spiritrelationship buildingstrategic thinkingcollaborationproblem-solvingtrust building

Industry Keywords

enterprise companiesmid marketROIclient successcustomer experienceexperience researchgrowth strategiesstakeholder engagementclient feedbackgo-to-market strategy

About the role

Key responsibilities & impact

Identify and close new business opportunities with enterprise companies.
Engage executives in compelling conversations about how Dscout can unlock deeper understanding of their customers.
Guide prospects through a consultative sales process that highlights ROI and strategic value.
Create account plans to align strategy with your clients direction and to help internal teams support their growth and our expanded relationships.
Cultivate long-term relationships with clients, becoming a trusted advisor across multiple teams, functions, and geographies.
Identify opportunities for growth within existing accounts by aligning Dscout’s capabilities to evolving client needs.
Partner closely with client stakeholders to co-create strategies that accelerate adoption and impact.
Own the renewal process by demonstrating business outcomes and ensuring clients see ongoing value.
Work hand-in-hand with our Renewal Management and Customer Success Teams to deliver an outstanding client experience that fuels loyalty and retention.
Consistently achieve industry-leading renewal rates by advocating for client success.
Stay ahead of industry trends and client challenges, positioning Dscout as an essential partner in experience research.
Share client feedback and market intelligence to shape our product strategy and go-to-market approach.
Help define and execute our sales vision, contributing to the growth and success of the entire team.

Requirements

What you’ll need

A proven track record (5+ years) of success in Enterprise or Mid Market SaaS sales.
Expertise in managing complex sales cycles, gaining access to senior executives, and closing multi-stakeholder deals.
Demonstrated success in both new business acquisition and growing existing accounts.
A consultative, client-first mindset - able to uncover strategic needs and translate them into actionable solutions.
Exceptional communication, negotiation, and executive presence.
An entrepreneurial spirit: self-driven, adaptable, and eager to grow with a dynamic team.

Benefits

Comp & perks

A strong and competitive compensation package with a built-in bonus and equity program.
An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
An education stipend to support your growth & development, and a remote work stipend.
A company that is open and transparent with our team. You will know what is happening and why it matters.