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ServiceNow SPM Application Developer
DSAServiceNow SPM Application Developer responsible for designing and implementing ServiceNow solutions at Data Systems Analysts. Supporting mission requirements in a remote capacity for MilTech.
Tech Stack
Tools & technologiesITSMJavaScriptLinuxServiceNowSOAPSQL
About the role
Key responsibilities & impact- Design and implement solutions to support new features, capabilities, and system integrations within ServiceNow
- Configure, enhance, and maintain ServiceNow platform implementations across ITSM, ITOM, ITAM, and SPM modules following best practices
- Develop and support SPM workflows for idea intake, demand management, project and portfolio management, resource planning, investment prioritization, and reporting
- Develop automation and integration solutions across the ServiceNow platform
- Support ongoing system improvements aligned with mission and customer requirements
- Collaborate with stakeholders to translate portfolio, project, and resource management needs into secure, scalable ServiceNow solutions
- Build and maintain dashboards, reports, and performance metrics that support executive visibility and data-driven decision-making
Requirements
What you’ll need- Active Secret Clearance
- Bachelor’s degree in Engineering, Computer Science, or related field
- DoD 8570.01 IAT or IAM Level II certification
- Minimum 5 years of IT experience focused on ServiceNow development, configuration, and administration
- Hands-on experience designing and implementing end-to-end ServiceNow Strategic Portfolio Management (SPM) solutions
- Experience translating business portfolio, project, and resource management requirements into scalable ServiceNow SPM solutions
- Experience configuring SPM data models and workflows across demands, projects, programs, portfolios, investments, cost plans, resource plans, risks, issues, and status reporting
- Ability to align ServiceNow SPM configuration with portfolio governance, funding models, prioritization criteria, and executive decision-making needs
- Strong experience with JavaScript, REST APIs, SQL, and Linux
- Solid understanding of web services (SOAP) and object-oriented programming principles
- Experience working with ITIL v3 processes
- Hands-on experience with ServiceNow platform integrations and toolsets
- Experience supporting DevSecOps practices, including software development, release, and maintenance
- Experience with ServiceNow App Engine Studio and Creator Studio
- Experience with ServiceNow modules including ITSM, ITOM, IT Asset Management, Automation Engine, Service Catalog, Incident/Problem Management, Reporting, Configuration Management, and Strategic Portfolio Management
- Ability to develop dashboards, reports, and metrics that provide visibility into portfolio health, demand pipeline, project status, resource capacity, and delivery performance
- Understanding of SPM integrations with ITSM, Agile Development, CMDB/CSDM, financial planning, and enterprise reporting tools
- Strong customer service orientation with a focus on continuous improvement
- Excellent written and verbal communication skills with the ability to engage stakeholders at all levels
- Ability to manage multiple priorities in a dynamic environment and work independently or collaboratively.
Benefits
Comp & perks- All hired employees are expected to have experience with Microsoft Copilot and/or an approved equivalent AI solution.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow ConfigurationREST APIsSQLLinuxWeb Services (SOAP)Object-Oriented ProgrammingServiceNow App Engine StudioServiceNow Creator StudioServiceNow IntegrationsDevSecOps Practices
Soft Skills
Customer Service OrientationExcellent Communication SkillsStakeholder EngagementAbility to Manage Multiple PrioritiesCollaboration
Certifications
Bachelor’s Degree in EngineeringBachelor’s Degree in Computer ScienceDoD 8570.01 IAT Level II CertificationDoD 8570.01 IAM Level II Certification