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DS Smith

Quality and Technical Lead

DS Smith

Quality and Technical Lead focused on improving quality management in packaging. Collaborating with various stakeholders across Europe and supporting customer projects.

Posted 6/10/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies
TypeScript

About the role

Key responsibilities & impact
  • Strive to continuously improve Quality and Service performance
  • Lead cooperation between Divisional Operations and Quality functions
  • Ensure best in class and harmonised Quality Management
  • Jointly set direction with supplying plants for quality control planning
  • Act as central point of contact for quality assurance plan maintenance
  • Carry out relevant internal quality audits
  • Regularly review findings with internal network and plan improvements
  • Manage relationships with customer stakeholders for quality
  • Oversee quality aspects of requirements to switch supply sites due to unforeseen issues
  • Support developing value opportunities for the customer and identifying ongoing improvement projects

Requirements

What you’ll need
  • University degree within Quality Assurance course or an appropriate discipline (Sciences, Engineering, Business)
  • Previous experience in Quality Management roles in an international environment
  • Good understanding of packaging manufacturing processes preferred
  • Experience in conducting plant/process audits and problem-solving workshops
  • Strong knowledge and skills in Quality management components, control techniques and process improvements
  • Skilled in 8D, PPAP, ISO 9001, TS 16949, Quality tools
  • Strong presentation skills and Super User level in Microsoft Office applications – particularly in PowerPoint and Excel (Pivots, Vlookups, etc)
  • Fluent English, spoken and written; additional European languages are an advantage.

Benefits

Comp & perks
  • Flexible working hours
  • Professional development opportunities
  • Health insurance and wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Quality ManagementQuality AssuranceQuality Control8DPPAPISO 9001TS 16949Process ImprovementsPlant AuditsProblem-Solving
Soft Skills
LeadershipCommunicationRelationship ManagementPresentation SkillsCollaborationContinuous ImprovementOrganizational SkillsStakeholder ManagementAnalytical SkillsNetworking