Account Director – Retail Marketing

DS Smith

Account Director in Retail Marketing focusing on customer relationships and organic sales growth for DS Smith, a leader in sustainable packaging solutions.

Posted 5/14/2026full-timeEly • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Focused on nurturing customer relationships, driving organic sales growth, and supporting margin targets through a value-added, consultative approach
Manage and reinforce the strength of direct reports, supporting individual development to ensure a "best-in-class" service to customers
Lead client meetings and support negotiations to ensure consistent delivery against Sales KPIs and growth targets

Requirements

What you’ll need

Strong experience in Sales & Marketing and ability to manage complex contract renewals and retentions
Excellent communication skills and ability to present confidently to senior management
Ability to collaborate and develop strong relationships with internal and external partners
Proven ability to manage, support and develop junior team members
Ability to grasp, analyse and initiate actions based on financial insights and understanding
Drive, determination and resilience with energy, enthusiasm and a can-do attitude and behaviours

Benefits

Comp & perks

Competitive salary
25 days holiday plus bank holidays
Pension scheme, life assurance and income protection
Employee Assistance Programme
Employee Discounts
Cycle to work scheme

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesMarketingContract renewalsContract retentionsFinancial analysis

Soft Skills

CommunicationPresentationCollaborationRelationship buildingTeam managementSupport and developmentDriveDeterminationResilienceEnthusiasm