Customer Service Coordinator
DS Smith
full-time
Posted on:
Location Type: Office
Location: Crumlin • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Focus on delivering the sales strategy, goals and performance whilst working to delight our customers
- Showcase sustainable and innovative packaging solutions
- Network daily with existing and potential customers to support the administrative process for our Crumlin site
- Ensure all process information and reporting both internally and customer facing is accurate and updated as needed
- Liaise directly with customers
Requirements
- Relevant customer facing experience – ideally within a B2B or B2C environment.
- Able to work independently but also comfortable building strong working relationships with colleagues and stakeholders around the business
- A positive and can-do attitude
- Strong organisational skills with proven ability to handle multiple tasks at any given time
- Computer literate, especially on Microsoft packages (Excel, Word, etc)
Benefits
- Competitive salary
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer facing experiencestrong organisational skillsability to handle multiple taskspositive attituderelationship buildingindependent workcollaboration with stakeholders