Dropbox

Product Manager, GTM Systems

Dropbox

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$157,300 - CA$212,700 per year

About the role

  • Shape and drive the AI roadmap and priorities for GTM systems
  • Define how AI is applied across customer-facing GTM workflows
  • Identify, compare, and prioritize the highest-impact opportunities across sales, marketing, and customer success
  • Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration
  • Shape how systems determine and trigger next best actions across the customer lifecycle
  • Define how customer context, priority, and signals inform decisions and automation
  • Establish when actions are handled by AI versus human teams, and how those interactions are coordinated
  • Translate GTM needs into scalable product requirements
  • Use rapid prototyping to explore ideas and de-risk decisions early
  • Lead development from problem definition through launch in partnership with engineering and technical architects
  • Ensure solutions are embedded in core systems and usable in day-to-day workflows
  • Partner with operations and enablement to drive adoption and change how GTM teams operate
  • Define success metrics and iterate based on performance and user feedback
  • Collaborate with engineering, technical architects, design, analytics, operations, and enablement to align on priorities, tradeoffs, and execution.

Requirements

  • Demonstrated product management experience, preferably in SaaS or internal platforms
  • Strong understanding of CRM and GTM systems such as Salesforce and adjacent tools
  • Proven ability to set product direction, prioritize effectively, and drive execution across cross-functional teams
  • Strong analytical skills, including defining metrics and making data-informed decisions
  • Experience evaluating and integrating third-party tools alongside first-party development
  • Familiarity with applying AI to business workflows such as automation, decisioning, or copilots
  • Ability to operate with speed and make sound tradeoffs under ambiguity
  • Clear communication skills and ability to align engineering, technical architects, analytics, operations, and enablement stakeholders.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementAI applicationdata analysismetrics definitionautomationdecisioningrapid prototypingthird-party tool integrationSaaSCRM systems
Soft Skills
analytical skillsclear communicationcross-functional collaborationprioritizationexecution under ambiguitystakeholder alignmentchange managementproblem definitionuser feedback iterationadoption driving