Technical Architect, Go-to-Market
Dropbox
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $215,000 - $290,800 per year
About the role
- Define how systems connect across the full lifecycle (lead → opportunity → close → onboarding → adoption → renewal → expansion)
- Structure solutions around core business capabilities to reduce fragmentation and improve reuse.
- Ensure clean handoffs, consistent data models, and scalable automation across domains.
- Lead architecture for Salesforce, marketing automation, customer success platforms, and support tooling.
- Partner with data teams to align system design with the GTM data model and downstream analytics needs.
- Define how AI is embedded into GTM workflows (agent assist, seller workflows, automation, enrichment).
- Ensure solutions are practical, governed, and integrated into core systems rather than one-off tools.
- Design reliable, scalable integrations across internal and third-party systems.
- Define how systems share data, stay in sync, and interact without conflicts.
- Set and enforce standards for system design, data quality, and technical implementation.
- Participate in cross-functional architecture reviews with Enterprise Engineering and domain architects.
- Evaluate tools and capabilities in the context of the broader ecosystem.
- Drive consolidation and simplicity where possible.
- Partner closely with engineering leads to ensure architecture translates cleanly into execution.
- Mentor engineers and program managers on system design and tradeoffs.
Requirements
- 8+ years of demonstrated success designing and delivering complex, multi-system architectures within SaaS or comparable environments
- Deep experience with CRM platforms (Salesforce strongly preferred) and adjacent GTM systems
- Strong understanding of data modeling, integrations, and system design patterns
- Experience working across Sales, Marketing, Customer Success, or Support workflows
- Proven ability to balance speed vs. long-term scalability without over-engineering
- Comfortable operating in a cross-functional environment with engineering, operations, and business stakeholders.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system designdata modelingintegrationsarchitectureautomationAI workflowsdata qualitytechnical implementationmulti-system architecturesSaaS
Soft Skills
leadershipmentoringcross-functional collaborationproblem-solvingcommunicationbalancing speed and scalabilityevaluating toolsdriving consolidationensuring clean handoffsparticipating in architecture reviews