Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
Build, implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages
On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

5+ years of experience in site reliability engineering or similar engineering roles with hands-on coding experience
Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others
Strong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCP
Experience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStream
Experience driving one or more transformational programs related to metrics and observability
Experience with scripting in a higher level language (Python preferred)
Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/Terraform
Experience with log analysis and building metrics, alerts and visuals from log data
Strong proficiency in infrastructure-as-code tools, such as Terraform
Strong proficiency in Config Management tools specifically Ansible Automation Platform and Chef
Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS
Knowledge of LDAP, REST API's and current Auth
Familiarity with GitHub and Git-based workflows
Understanding of RDS databases and network security technologies, such as WAF
Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment
Excellent written and verbal communication skills.

Benefits

Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

site reliability engineeringinfrastructure-as-codescriptingautomationmonitoringloggingcontainer orchestrationlog analysisconfig managementnetwork security

Soft Skills

problem-solvingcollaborationcommunication