
Senior Engineering Manager, Commerce Platform
Dropbox
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $223,400 - $302,200 per year
Job Level
About the role
- Lead, mentor, and scale a backend engineering team that owns Dropbox’s billing and subscription infrastructure
- Set the technical and operational strategy for subscription lifecycle and billing systems, ensuring resilience, accuracy, and compliance
- Drive system modernization by unifying legacy code paths, simplifying workflows, and enforcing platform-wide SLOs
- Partner with Finance and Data teams to deliver reconciled, audit-ready revenue and subscription data
- Own the north-star metric for usage-to-bill latency (p95 ≤ 1 hr) and ensure data correctness across systems
- Establish processes and automation for reconciliation, error handling, and data quality validation
- Foster an engineering culture centered on ownership, reliability, and continuous improvement
- Participate in on-call rotations if required by the team
Requirements
- Minimum of 8 years of people management experience with an engineering team
- Minimum of 10 years as a software engineer or equivalent technical experience
- Proven experience building and operating distributed backend systems with high reliability and correctness
- Strong technical background in Java, Python, or similar backend languages, with experience in service-oriented architectures and data pipelines
- Familiarity with AWS, SQL/NoSQL databases (DynamoDB, Postgres), and event-driven or batch processing frameworks (Kafka, Spark, Databricks)
- Demonstrated ability to manage system migrations, large-scale refactors, or platform unification initiatives
- Excellent communication skills and a track record of effective collaboration with cross-functional teams including Finance, PM, and Data
- Deep focus on operational excellence — incident response, monitoring, metrics, and SLOs
- BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience
Benefits
- This role is not available in Zone 1
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaPythonservice-oriented architecturedata pipelinesAWSSQLNoSQLDynamoDBPostgresKafka
Soft Skills
people managementcommunicationcollaborationownershipreliabilitycontinuous improvementoperational excellenceincident responsemonitoringmetrics
Certifications
BS in Computer ScienceMS in Computer SciencePhD in Computer Science