Dropbox

Senior Manager, Machine Learning Engineering – Conversational AI

Dropbox

full-time

Posted on:

Location: 🇨🇦 Canada

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Salary

💰 CA$219,300 - CA$296,700 per year

Job Level

Senior

About the role

  • Lead and develop a high-performing team of engineers, fostering individual ownership, and driving impactful outcomes
  • Shape and advance Dash, driving product monetization and revenue generation for Dropbox
  • Utilize data and insights to make informed decisions that significantly impact the company
  • Foster operational excellence, streamline processes, and eliminate redundancies to ensure team agility
  • Cultivate a collaborative culture that embodies Dropbox's values
  • Provide strategic direction and proactively anticipate scaling challenges through long-term planning
  • Define team’s OKRs and manage the executions
  • Work closely with business partners and peer teams for project priorities and requirements
  • Manage system operational health, including on-call duties and connections with external gateway partners
  • Define the growth paths and opportunities for team members

Requirements

  • MS degree or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
  • 10+ years of software engineering experience, with at least 5+ years in direct management roles
  • Proficient in the latest advancements in ML, NLP, LLM, and GenAI
  • Drive and ability to move forward in spite of ambiguity with a bias for action
  • Proven expertise in the application of ML techniques to address practical challenges in AI Agents, Chatbots, Search, or Information Retrieval domains
  • Strong emphasis on using data-driven insights to guide decision-making, including A/B testing and experimentation
  • Proven track record of setting visionary goals and delivering iterative progress
  • Exceptional analytical capabilities to optimize solutions in complex and dynamic environments
  • Ability to mentor and guide team members to maximize their impact
  • Willingness to participate in on-call rotations as part of team responsibilities
  • Experience building 0→1 ML consumer facing products (preferred)
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