Senior Strategy & Operations Program Manager
Dropbox
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$178,500 - CA$241,500 per year
Job Level
Senior
Tech Stack
Tableau
About the role
- Partner with senior leadership and executives to define the strategic vision and then translate it into prioritized goals and concrete execution roadmaps.
- Define, implement, and manage operating cadences for the division (e.g. goals, QBRs, roadmap reviews, launch planning, regular exec-level briefings) to ensure alignment, accountability, and transparency.
- Build and maintain frameworks for tracking performance metrics, KPIs, business outcomes, and post-mortems — enabling continuous improvement and iterative learning.
- Facilitate cross-functional alignment and communication across Product, Engineering, Design, GTM, and other teams; surface and resolve interdependencies, resource constraints, and blockers.
- Lead cross-functional strategic initiatives from ideation and opportunity sizing, through planning, execution and measurement — blending strategy, program management, and operational execution.
- Produce high-quality executive-level deliverables and presentations (strategic plans, business reviews, board-ready materials) that distill complexity into clarity for leadership.
- Act as an operational “glue”: identify inefficiencies, implement process improvements, and build scalable workflows and systems that support fast-moving, high-growth product development cycles.
Requirements
- 10+ years of experience in program management, business operations, strategy, or related roles at a high-growth tech company (SaaS/product-led)
- Proven track record of successfully leading multi-function, cross-organizational programs from concept through delivery, including leading stakeholder alignment across teams (Product, Engineering, Design, GTM, Finance, etc)
- Demonstrated ability to use data to drive decision making and identify business opportunities, including experience with Excel, Tableau, Amplitude, or other analytics tools
- Experience leading strategic planning cycles, goal setting, business rhythms, and daily operations in a large organization
- Exceptional communication and interpersonal skills; proven experience preparing executive-level presentations, business reviews, and strategic narratives for senior leadership or board audiences
- Ability to switch between high-level strategic thinking and detail-oriented execution
- Strong bias for action, high ownership mindset, and comfort navigating ambiguity and complexity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementbusiness operationsstrategydata-driven decision makingperformance metricsKPI trackingprocess improvementsstrategic planninggoal settingexecutive-level presentations
Soft skills
communication skillsinterpersonal skillsleadershipcross-functional collaborationproblem-solvingstrategic thinkingdetail-oriented executionownership mindsetadaptabilityfacilitation