Program Manager
Dropbox
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$99,000 - CA$134,000 per year
Job Level
Mid-LevelSenior
About the role
- Drive day-to-day operational rhythm for engineering teams, including planning cycles, sprint cadences, and quarterly business reviews
- Own and improve key operational processes (roadmapping, estimation, dependency tracking, release management)
- Develop, maintain, and automate dashboards for team health, productivity, and delivery metrics (e.g., velocity, SLAs, incident response)
- Organize and lead cross-functional meetings to review project status, identify roadblocks, and surface key decisions
- Manage QA team allocation, optimization, and automation
- Drive consistent Jira usage and standards across all Dash engineering teams
- Manage select strategic programs from start to end, including documenting the program vision, creating clear work-back plans, aligning cross-functional stakeholders, and reporting on results
Requirements
- Bachelor’s degree in a related field or equivalent practical experience
- 5+ years of project management and operations experience, preferably in a tech environment
- Proficiency in project management tools and software (e.g., JIRA, Airtable, Asana, etc.)
- Experience working with Product and Technology teams to improve their operations and a track record of measurable impact helping them execute faster and with higher quality based on your work
- Excellent communication and interpersonal skills; comfortable collaborating with diverse cross-functional teams
- Deep understanding of software development lifecycle
- Problem-solving mindset with the ability to adapt to changing priorities and unexpected challenges
- Strong organizational skills and attention to detail, with ability to own and independently manage multiple projects simultaneously
- Bias for action, proactively taking on complex problems and programs while aiding teams to operate faster and reduce workload
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementoperations managementroadmappingestimationdependency trackingrelease managementdashboard automationsoftware development lifecycleQA team managementprogram management
Soft skills
communicationinterpersonal skillscollaborationproblem-solvingorganizational skillsattention to detailadaptabilityproactive mindsetleadershipdecision-making
Certifications
Bachelor’s degree