Dropbox

Legal Operations Manager

Dropbox

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $115,900 - $176,500 per year

Job Level

SeniorLead

Tech Stack

ServiceNow

About the role

  • Design and lead legal team workflows, policies, and processes to improve efficiency.
  • Implement and manage legal technology tools (e.g., CLM, eBilling, matter management).
  • Drive legal department KPIs, reporting, and dashboards to measure performance and value.
  • Oversee outside counsel and legal vendor engagements, onboarding, and billing.
  • Manage legal team’s tech stack and collaborate with IT as needed.
  • Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.
  • Ensure smooth communication between Legal and business stakeholders.
  • Maintain centralized repositories for contracts, templates, policies, and legal knowledge.
  • Lead or support legal projects from planning to execution, including process improvement and change adoption.
  • Identify opportunities for automation and implement solutions to reduce manual workload.

Requirements

  • 8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm.
  • Tech industry experience and familiarity with commercial transactions strongly preferred.
  • Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required.
  • Strong track record for project management and process optimization.
  • Excellent communication, collaboration, interpersonal and organizational skills.
  • Eagerness to learn new things and ability to navigate complicated and nuanced issues.
  • Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required.
  • BA/BS from a top university and excellent academic credentials.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
legal operationsproject managementprocess optimizationcontracting processesprocurement processesnegotiatingdraftingadvising clientsautomationKPI reporting
Soft skills
communicationcollaborationinterpersonal skillsorganizational skillseagerness to learnproblem-solvingchange managementleadershipadaptabilitystakeholder management
Certifications
BABS
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