Droids On Roids

Customer Success Manager

• We are looking for an experienced Senior Customer Success Manager who will act as a true business partner for our clients - not just a caretaker. In this role, you’ll dive deep into clients’ businesses, understand their strategic goals, and help them grow by building long-term, trust-based relationships. You’ll be responsible for account growth, strategic advisory, and being the voice of the client inside our organization.
• Senior Customer Success Manager to us is someone who is confident at the C-level, skilled in negotiation, and able to connect the dots between business, product, and technology.