Driveway Store Operations Supervisor

Driveway Indústria Brasileira de Auto Peças Ltda

Driveway Store Operations Supervisor connecting dealerships with Driveway.com, ensuring operational excellence and enhancing customer experiences. Manage partnerships and support successful onboarding of dealership processes.

Posted 7/15/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Driveway.com operations, customer fulfillment, and performance management while effectively building partnerships and driving operational improvements across teams. Strong analytical and problem-solving skills are essential for enhancing customer satisfaction and reporting accuracy.

Highest-signal resume keywords

Driveway.com Operations KnowledgeCRM Systems ExperienceAnalytical SkillsCommunication SkillsRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance ManagementLogisticsOperational MetricsProblem-SolvingCritical Thinking

Soft Skills

Strong CommunicationPresentation SkillsRelationship Management

Tools & Technologies

Microsoft OfficeExcelWordPowerPoint

Industry Keywords

Customer FulfillmentDealership ProcessesStore OnboardingCross-Functional CollaborationInventory Syndication

About the role

Key responsibilities & impact

Partner with dealership leaders to review Driveway.com performance, identify opportunities, and improve key operational metrics.
Serve as a trusted advisor and escalation point for store-related operational, fulfillment, and customer experience issues.
Lead store onboarding, engagement, CRM training, and ongoing support to ensure successful adoption of Driveway.com processes.
Oversee Store Valet onboarding, utilization, performance, and workforce planning to support business needs.
Collaborate with cross-functional teams to drive reporting accuracy, operational improvements, inventory syndication, and customer satisfaction.
Capture and communicate store feedback, best practices, and performance insights to improve the Driveway partner experience.

Requirements

What you’ll need

Knowledge of Driveway.com operations, dealership processes, customer fulfillment, logistics, and performance management.
Experience building partnerships and influencing results across multiple locations or teams.
Strong communication, presentation, and relationship-management skills.
Excellent analytical, problem-solving, and critical-thinking abilities.
Experience with CRM systems and Microsoft Office applications, including Excel, Word, and PowerPoint.
Ability to travel as needed and work flexible hours to support business operations.

Benefits

Comp & perks

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs