DriveTime

Executive Assistant

• DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation.
• Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
• The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock.
• You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.
• This role is currently posted for systematic use only. We would love you to stopover to our career site at https://jobs.drivetime.com/ to discover other opportunities within the DriveTime brand family.
• We are hiring!!

Virtual Assistant, AI

Full-stack Engineer

• Senior Pega Software Engineer responsible for driving initiatives and solving problems across business-critical projects.
• Work on projects built around cutting-edge technologies and convey strategy and accuracy to top-level decision-makers.
• No sponsorship provided; individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire.
• Hiring is contingent upon successful completion of background and drug screening; DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

Senior Software Engineer, Pega

IT Support

• Provide day-to-day remote IT technical support to employees across the DriveTime family of companies
• The Service Desk is the face of IT, ensuring end users’ technical difficulties are resolved in a timely manner to prevent downtime
• As IT Support Specialist II, be the primary escalation point for the Enterprise Service Desk team
• Troubleshoot, diagnose, and correct problems with computers, network-related issues, printers, and other peripherals
• Manage IT service incidents and requests to ensure timely resolution while maintaining accurate documentation of issues and solutions
• Communicate effectively with users and vendors of varying technical expertise to diagnose problems, provide solutions, and clarify technical issues
• Prioritize and research issues as needed to ensure timely resolution and minimal disruption to operations
• Remotely assist the team with the setup, installation, and configuration of IT equipment such as computers, printers, and peripherals
• Ensure proper functioning and integration with existing systems
• Triage, evaluate and prioritize support tickets assigned to you while ensuring everyone involved is well informed
• Collaborate with other IT teams for escalations and problem resolution
• Monitor end users’ and team members’ issues to protect data integrity and prevent unauthorized access or breaches
• Identify gaps and potential vulnerabilities to keep all data and systems secure
• Identify documentation gaps or changes that need to be made so that the team has the resources they need to address any of our repeatable processes
• Provide technical feedback to team members and provide leadership with any concerns identified
• Document various data points to identify training gaps
• Provide guidance to end-users on the use of software applications, hardware, and IT best practices