Leadership Development Specialist
Driven Brands Inc.
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $70,200 - $125,400 per year
Job Level
About the role
- Program facilitation virtually and in person (some travel required)
- Content creation assistance for future development programs
- Ensure content adheres to industry leading adult learning principles, fostering active participation, critical thinking, and behavior change
- Deliver leading-edge development programs with an engaging and holistic approach that brings out the leader in every person; emphasize self-awareness, exposure to real-world problems, and connections to people
- Assist in designing and developing learning programs and content in various formats and channels (online courses, live online learning, instructor-led sessions, webinars, and social learning, etc.)
- Track program participants' attendance, participation, and engagement throughout the duration of the program
- Partner with field leaders to determine program graduation eligibility, post-graduation development plans, and plans for those not eligible to graduate
- Provide exceptional customer service and ensure we create exceptional value for all our stakeholders: our team, program participants, field leaders, and Take 5 department leaders
- Assist in working with a range of stakeholders to identify opportunities, understand learner needs, and ensure the delivery of relevant and impactful content
- Assist in gathering input, feedback, and insights for actionable program improvement and expansion
- Assist in completing and communicating cross-functionally regarding the evaluation framework used to assess effectiveness and impact of learning initiatives on participant awareness, knowledge, attitudes, and behaviors
- Oversee data collection, analysis, and reporting to measure program nominees eligibility requirements, program outcomes and achievements
Requirements
- Bachelor's degree or equivalent experience in Education, Human Resources, English, Organizational Development, Social Sciences, or a related field
- 3+ years of proven experience in facilitating in-person and virtual impactful field-based learning strategies, ideally within a hospitality setting
- Strong facilitation skills in both live in-person and live-virtual environments, able to problem-solve, analyze, and effectively deliver high quality work
- Deep understanding of leadership principles and the specific and nuanced challenges for development of unit level or field-based professionals, coupled with knowledge of effective leadership development practices
- Proactive, autonomous, collaborative, and resourceful
- Experience optimizing a range of learning management technologies, e-learning tools, and virtual learning platforms
- Experience working with Microsoft Office Suite, including Word, PowerPoint, and Excel, as well as Canva
- Exceptional interpersonal skills to engage with diverse groups of stakeholders across various sectors and backgrounds
- Analytical mindset to measure learning outcomes, assess impact, and make data-driven decisions
- Commitment to the values of Bold, Inclusive, Fun, Meritocracy, and Integrity
- Experience working on a remote and agile team
- Passionate brand ambassador for the mission and values of Driven Brands.
Benefits
- health and wellness benefits including paid time off and holiday pay
- Get early access to 50% of your earned wages at any time through our myFlexPay program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilitationcontent creationprogram evaluationdata analysislearning management technologiese-learning toolsleadership developmentadult learning principlesprogram designstakeholder engagement
Soft Skills
problem-solvinganalytical mindsetcollaborationresourcefulnessinterpersonal skillsautonomyproactivitycustomer servicecommunicationengagement