Dreyer's DKI

Relationship Success Specialist

Dreyer's DKI

full-time

Posted on:

Location Type: Hybrid

Location: Ocala • Florida • 🇺🇸 United States

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Job Level

Junior

About the role

  • The position of Relationship Success Specialist is primarily responsible for generating referrals within our target territory and referral sources in North Central Florida by identifying opportunities, soliciting new business and building relationships with clients and prospects.
  • This position will receive guidance and help from the Chief of Operations and the CEO.
  • Must display the company Core Values and Mission
  • Build referral source relationships in Ocala
  • Develop and maintain new and current relationships with clients/referral partners
  • Set up and facilitate referral partner events consistently
  • Cold calling potential clients/referral partners and adjusters to build relationships
  • Communicate with customers and clients/referral partners consistently and effectively
  • Understand industry-specific trends and landscapes
  • Help the company to fulfill its mission
  • Maintain accurate CRM files
  • Integrate sales efforts with other organized marketing activities (promotions, advertising, exhibitions, telemarketing, social media marketing etc
  • Attend client meetings, trade shows, networking events, conferences, etc. when advantageous
  • Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation

Requirements

  • 1 -3 years of relationship management experience
  • Possess strong business development sales skills
  • Ability to win friends & influence others
  • Have a proven sales track record in business development and relationship building
  • Strong account management experience
  • Great networking & relationship building skills
  • Committed to a high standard of integrity and work ethic
  • Excellent communication skills
  • Effective time-management within a fast-paced and risk-oriented environment
  • Knowledge of Customer Relationship Database (CRM) and experience using one is highly desirable
  • Excellent customer service skills
  • Ability to travel within our service territory
  • Attend departmental and company meetings as required
  • Establish and maintain cooperative working relationships with those contacted through the course of work; gain cooperation through discussion and persuasion.
  • Communicate clearly and concisely, both orally and in writing; must be proficient in reading and writing the English language.
  • Apply general mathematical and data entry skills, including the use of a mobile smartphone device.
  • Apply established Company policies and procedures.
  • Work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency.
Benefits
  • A team who cares and values you, not just as an employee, but as a person first
  • Management that holds true to integrity, honesty, and caring for our people and customers
  • Competitive pay - Unlimited Commissions with Bonuses and Incentives
  • Company Vehicle
  • PTO
  • Paid Holidays
  • 401k
  • Health, Dental, and Vision insurance options
  • Supplemental and Life Insurance Options
  • Workers comp insurance
  • Bereavement leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
relationship managementbusiness developmentsales skillsaccount managementcustomer serviceCRMdata entrymathematical skillscold callingnetworking
Soft skills
communication skillstime managementintegritywork ethicrelationship buildingpersuasioncooperationpresentation skillsadaptabilityteamwork