Drew Marine

Collections

• After a training period the incumbent will be responsible for collecting funds from customers within company guidelines, resolving invoice disputes, and building credit files.
• Consistently analyze the customer ledger to extract collectible items, to uncover offsetting and unapplied items and to identify disputed items
• Contact customers and internal sources to facilitate payment
• Inform manager of serious collection issues and any major changes in account status
• Assist manager in establishing credit files for new and existing accounts, and with periodic credit review of select customers
• This entails obtaining a D&B report, bank and trade references, and financial statements (as needed)
• Review quotes and purchase orders for ‘T’ coded customers and authorize or deny shipment
• Submit monthly reports; analyze. Ad-hoc reporting
• Perform Cash Application tasks when necessary
• Work closely with Sales, Customer Service, Data Management, and Accounting
• Credit card processing and reconciliation
• Prepare customer statements of account
• Prepare quarterly business reviews.
• Send weekly sales reports for 7 account executives in North America
• Review accounts for offsets and possible refunds daily
• Prepare refunds for processing
• Other tasks may be assigned.

Credit & Collections Analyst