Dreamdata

Customer Success Manager

Dreamdata

full-time

Posted on:

Location Type: Hybrid

Location: Copenhagen • 🇩🇰 Denmark

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Salary

💰 DKK 55,000 - DKK 60,000 per month

Job Level

Mid-LevelSenior

About the role

  • Shape the success journey for our customers
  • Drive adoption and usage
  • Support existing customers and the sales team during pre-sales
  • Become an expert on the Dreamdata platform and its integrations
  • Serve as a strategic advisor in a non-commercial role with opportunities for growth to commercial CSM or Account Management

Requirements

  • 5+ years of experience within B2B SaaS, preferably MarTech or Big Data
  • Minimum 3+ years of commercial experience, in new business, renewals, upsells and/or cross-sells
  • A proven track record of driving revenue results for your customers and your company
  • Strong presentation and negotiation skills, as well as a solid business acumen
  • Entrepreneurial mindset and ability to work seamlessly across internal teams
Benefits
  • Total monthly OTE of 65k DKK
  • Base salary of 55-60k DKK/month, based on experience
  • Commission on upsells/cross-sells
  • Equity
  • Office dogs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
presentation skillsnegotiation skillsbusiness acumenentrepreneurial mindsetcross-functional collaboration