College Success Counselor

DREAM (formerly Harlem RBI)

College Success Counselor responsible for guiding DREAM alumni through college success and career readiness. Supporting students' pathways to academic and professional achievement with mentorship and personalized guidance.

Posted 4/17/2026full-timeBronx • New York • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Provide counseling to a caseload of 100 Legends (former participants of DREAM’s programs) who are pursuing college pathways by providing mentoring, academic support, career development, and social-emotional development support;
Provide re-enrollment support and engage in consistent follow-up with Legends that are seeking to re-enroll in college;
Ensure milestones and regular one-on-one check-ins are accurately and efficiently tracked in Salesforce;
Collaborate with team members to support Legends events (promotion to ensure high attendance, coordinating partnerships) including reunion events, workshops and mentoring/leadership events;
Collaborate with Dream Charter High School staff to leverage opportunities to build relationships with high school seniors, such as senior events, college access events, etc.
Co-facilitate 12th Grade studio class in second semester, to support post-secondary decision counseling and readiness;
Maintain close relationships with key university stakeholders by attending networking groups, college information sessions, and success workshops;
Provide additional support as needed to all DREAM afterschool and summer programs.

Requirements

What you’ll need

Bachelor’s degree required;
At least two years of experience working in post-secondary success or case management;
Experience within the CUNY/SUNY system and knowledge of associated support programs (ASAP, CD, etc), preferred;
Demonstrated ability to form relationships with young adults;
Strong case management skills;
Knowledge and understanding of post-secondary success including academic, financial, and social/emotional considerations;
Familiarity with college application and financial aid process, preferred;
Experience in coordination, facilitation and program planning both in remote and in-person settings;
Demonstrated ability to collaborate with colleagues and across departments;
Experience with digital platforms including but not limited to Salesforce (or other CRM), Google Suite (Drive, Slides, Forms, Voice, etc) and Zoom (or similar video conferencing system);
Ability to juggle multiple priorities;
Bilingual (Spanish speaker) preferred.

Benefits

Comp & perks

Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
The ability to select between a variety of medical plans according to what best suits the employee’s needs;
Dental and vision plans;
Disability benefits;
Life insurance;
Up to 12 weeks fully paid of Parental Leave;
Flexible spending account options;
Pre-tax commuter benefits (parking and transit);
Fitness and entertainment discounts;
A variety of support through our employee assistance program (EAP);
A 403(b) retirement plan with employer matching up to 4% after one year of employment
Referral bonuses;
All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.
*Benefits are subject to change.*

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementpost-secondary successcollege application processfinancial aid processprogram planningfacilitationmentoringacademic supportsocial-emotional developmentcareer development

Soft Skills

relationship buildingcollaborationorganizational skillscommunicationability to juggle multiple priorities

Certifications

Bachelor's degree