DREAM (formerly Harlem RBI)

College Success Counselor

DREAM (formerly Harlem RBI)

full-time

Posted on:

Location Type: Hybrid

Location: Bronx • New York • United States

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Salary

💰 $65,000 - $75,000 per year

About the role

  • Provide counseling to a caseload of 100 Legends (former participants of DREAM’s programs) who are pursuing college pathways by providing mentoring, academic support, career development, and social-emotional development support;
  • Provide re-enrollment support and engage in consistent follow-up with Legends that are seeking to re-enroll in college;
  • Ensure milestones and regular one-on-one check-ins are accurately and efficiently tracked in Salesforce;
  • Collaborate with team members to support Legends events (promotion to ensure high attendance, coordinating partnerships) including reunion events, workshops and mentoring/leadership events;
  • Collaborate with Dream Charter High School staff to leverage opportunities to build relationships with high school seniors, such as senior events, college access events, etc.
  • Co-facilitate 12th Grade studio class in second semester, to support post-secondary decision counseling and readiness;
  • Maintain close relationships with key university stakeholders by attending networking groups, college information sessions, and success workshops;
  • Provide additional support as needed to all DREAM afterschool and summer programs.

Requirements

  • Bachelor’s degree required;
  • At least two years of experience working in post-secondary success or case management;
  • Experience within the CUNY/SUNY system and knowledge of associated support programs (ASAP, CD, etc), preferred;
  • Demonstrated ability to form relationships with young adults;
  • Strong case management skills;
  • Knowledge and understanding of post-secondary success including academic, financial, and social/emotional considerations;
  • Familiarity with college application and financial aid process, preferred;
  • Experience in coordination, facilitation and program planning both in remote and in-person settings;
  • Demonstrated ability to collaborate with colleagues and across departments;
  • Experience with digital platforms including but not limited to Salesforce (or other CRM), Google Suite (Drive, Slides, Forms, Voice, etc) and Zoom (or similar video conferencing system);
  • Ability to juggle multiple priorities;
  • Bilingual (Spanish speaker) preferred.
Benefits
  • Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
  • The ability to select between a variety of medical plans according to what best suits the employee’s needs;
  • Dental and vision plans;
  • Disability benefits;
  • Life insurance;
  • Up to 12 weeks fully paid of Parental Leave;
  • Flexible spending account options;
  • Pre-tax commuter benefits (parking and transit);
  • Fitness and entertainment discounts;
  • A variety of support through our employee assistance program (EAP);
  • A 403(b) retirement plan with employer matching up to 4% after one year of employment
  • Referral bonuses;
  • All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.
  • *Benefits are subject to change.*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementpost-secondary successcollege application processfinancial aid processprogram planningfacilitationmentoringacademic supportsocial-emotional developmentcareer development
Soft Skills
relationship buildingcollaborationorganizational skillscommunicationability to juggle multiple priorities
Certifications
Bachelor's degree