Technical – CS Enablement Manager

Drata

Technical + CS Enablement Manager at Drata enhancing post-sales and technical teams for growth. Collaborating with leadership and product to drive enablement and support customer success.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $127,400 - $157,395 per yearWebsite

About the role

Key responsibilities & impact

Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans.
Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement.
Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes.
Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success.
Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives.
Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively.
Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results.

Requirements

What you’ll need

4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role.
Experience supporting SaaS teams in product-driven environments.
A strong ability to communicate, facilitate, and influence effectively at all levels of the organization.
A builder mindset with the ability to create practical, scalable programs in a fast-moving environment.
Excellent organization, coaching, and program management skills.
The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth.
Nice to Have but Not Required: Experience in security, compliance, risk, or adjacent technical domains.
Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks.
Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms.

Benefits

Comp & perks

Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success.
Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.
Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.
Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.
Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.
Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enablementcustomer successsalestechnical trainingSaaSprogram managementtraining curriculumproduct knowledgetechnical adoptionrenewals

Soft Skills

communicationfacilitationinfluenceorganizationcoachingprogram managementbuilder mindsetscalabilitycustomer-facing impactconnect technical depth