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Census Management Supervisor
Dragonfly HealthCensus Management Supervisor responsible for leading a team focused on census management efficiency. Overseeing data audits, training, and issue resolution in a healthcare setting.
About the role
Key responsibilities & impact- Supervises a team of Census Management Analysts
- Leads and trains new team members on improvement initiatives for census management workflow
- Monitors metrics to determine profitability margins
- Reports patient information in the system
- Identifies client trends and resolves issues with action plans
- Creates monthly metric reports and leads census management projects
- Assists team with client census audits
- Verifies discrepancies with clients and providers
- Creates training documentation like PowerPoint presentations
- Resolves escalated census management issues
- Acts as a resource for cross-functional departments
Requirements
What you’ll need- High school diploma or GED required
- Associate's or bachelor's degree in business, accounting, healthcare, or medical billing certificate preferred
- 2 years proven experience in a senior or lead role required
- 5+ years' experience interfacing with customers and/or vendors
- Experience leading data audits and influencing key stakeholders to meet deadlines
- Six Sigma experience or certification preferred
- Experience in healthcare or medical fields preferred
- Excellent communication, presentation and interpersonal skills required
- Excellent analytical skills to review data and provide summary of findings
- Ability to work independently with good prioritization skills
- High attention to detail required
- Strong knowledge of business and communications software (MS Office) and web-based tools required
- Intermediate to advanced Excel skills required
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data auditsanalytical skillscensus managementprofitability metricsaction planstraining documentationpresentation skillsExcel
Soft Skills
leadershipcommunicationinterpersonal skillsprioritizationattention to detail
Certifications
Six Sigma