Specialty Billing and Collections Analyst

Dragonfly Health

Billing & Collections Analyst responsible for ensuring correct invoicing and data integrity for healthcare clients. Engaging with clients for adjustments and collection efforts in a remote capacity.

Posted 6/18/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Conducts monthly pre-billing review and data quality analysis to ensure that invoices delivered to customers and providers are accurate.
Regularly receives and processes client and provider adjustments to ensure month end invoices are correct.
Uses a variety of collection techniques and forms relationships with business clients to resolve payment issues and escalate collection efforts as necessary.
Submits specialty billing for PACE and Medicaid clients using EDI software portal, reconciles EOBs, denied claims and conducts accounts receivable follow-up.
Updates pricing on orders in system to ensure invoice accuracy for special items, agreements, substitutions, and unauthorized deliveries.
Functions as a key contact person for all billing data integrity matters for clients, vendors, and various internal departments.
Creates and develops reports to address management needs; analyzes information to identify issues and recommends process improvements as appropriate.
May manage special billing & collections projects.
Protects company’s intellectual property and the privacy of customers’ data
Performs other duties as assigned or apparent.

Requirements

What you’ll need

High school diploma or equivalent is required
A bachelor’s degree in business or related field is preferred
Medical billing and coding license is preferred
At least two years of billing analytical experience in which employee worked within a team environment is required
Experience in the healthcare or medical fields in which incumbents have gained an understanding of durable medical equipment is preferred
Proficient and accurate data-entry skills are required to record and manipulate data as previously described
Strong interpersonal skills due to constant contact both internally and externally. Displays the ability to work within a team
Ability to work with independently and displays good prioritization skills
A high attention to detailed information is required to review and reconcile data
Ability to read service level contracts and understand the fee schedule for client and vendors.
The ability to maintain confidentiality of patient information and follow standard operating procedures with regard to patient data to ensure compliance with HIPPA is required
Strong knowledge of business and communications software (MS Office) and web-based tools are required
Excellent spreadsheet (Excel) experience is required
Experience with DMETrack software of at least one year is preferred

Benefits

Comp & perks

No additional information is applicable

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing analysisdata quality analysisaccounts receivablemedical billingcodingdata entryprocess improvementEOB reconciliationcollection techniquesfee schedule understanding

Soft Skills

interpersonal skillsteamworkindependenceprioritizationattention to detailcommunication

Certifications

medical billing and coding license